Shipping Policy
The shipping days mentioned below are all working days from Monday to Friday. We deliver to Europe, America, Australia, New Zealand, Singapore, Israel, and other countries and regions.
How long will it take for me to receive my product?
We craft your reborn doll after you place your order to ensure every detail is perfect.
- Crafting time: Approximately 3-4 days.
- Delivery time: Typically 3 weeks after shipping.
Once your order is shipped, you will receive an email with the shipping confirmation. The delivery company is usually FedEx, Yun Express, or DHL, and you can track your order when it arrives in your country.
Shipping Costs:
For Slovakia, Croatia, Czech Republic, and other European countries (51 countries/regions total):
$7.99 for orders $0 - $59.99
$11.99 for orders $59.99 - $109
Free shipping for orders over $109.01
For Australia:
$8.99 for orders $0 - $59.99
$13 for orders $59.99 - $109
Free shipping for orders over $109.01
For Canada and the UAE:
$9.99 for orders $0 - $59.99
$14.99 for orders $59.99 - $109
Free shipping for orders over $109.01
For the USA:
$11 for orders $0 - $59.99
$16 for orders $59.99 - $109
Free shipping for orders over $109.01
For Saudi Arabia, Bahrain, Belgium, Ireland, the Netherlands, Norway, Sweden, Mexico, South Korea, and other higher-cost regions:
$9.99 for orders $0 - $59.99
$13 for orders $59.99 - $109
Free shipping for orders over $109.01
For New Zealand:
Standard Shipping: $11.99 for orders $0.00 - $59.99
Free shipping: Free for orders over $109.01
Standard shipping: $17.00 for orders $59.99 - $109.00
Can I change the destination country of my order?
Once your order has been shipped, you are not allowed to change the delivery address.
About Silicone Baby
Note: The actual weight of the silicone baby doll is closer to that of a real baby, so the shipping cost may increase accordingly. The actual freight will be calculated based on the price and weight of the silicone baby you purchased. We apologize for any inconvenience this may cause.
How do I know if my order has been shipped?
You will receive a shipping confirmation email once your order is ready for shipment. Please allow 24 to 48 hours for your tracking number to be updated.
Please note that delivery dates may change due to inclement weather or holidays.
Additional Information
- At this time, we do not deliver to APO/FPO addresses or college dormitories.
- Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery times.
- Express shipping is not offered to P.O. Box addresses.
- We do not offer overnight shipping.
For any inquiries, please contact us via email at: service@PlaySeasons.com
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